LIC POLICY - CHANGE In ADDRESS

Change of Address for a Policy can be done in 

Online or Offline Method.

Procedure for change in Address ONLINE:

For changing the address online, the policy holder has to first create an account at LIC OF INDIA website (as per below given procedure) and he has to enroll his policy in this account. After enrolling his LIC Policy, the policy holder has to get Enrollment Form verified from any branch of LIC OF INDIA after signing it. After this verification, the LIC POLICY HOLDER can change the address on his own without visiting the branch office of LIC OF INDIA.

Process for Registration on Portal

1. For registration for Online Services on Portal, keep the following ready:
   • Policy numbers on your own life & on the life of your minor children.
   • Installment premiums under these policies (without service tax/GST)
   • Scanned image of PAN Card or Passport, with file size less than 100 KB
   • The scanned image should be preferably in .jpg or .jpeg format. However, images with the following formats can also be uploaded :
   • .bmp, .png, gif, .tiff
2. Visit www.licindia.in and Click on “Customer Portal”
3. If you have not registered earlier for Customer Portal, click on “New user”
4. Provide the following details:
   • Visit www.licindia.in, click on the tab “new User”, select your own user-id and password and provide all the necessary information. Now you are a registered Portal user.
   • For availing e-Services, click on the tab “e-Services”, login with the user-id created and register your policies for availing the e-services by filling up the form provided.
   • Print the form, sign it and upload the scanned image of the form.
   • Upload the scanned image of PAN Card or Aadhaar Card or Passport.
   • After verification by our offices, an acknowledgement e-mail and SMS will be sent to you. Now you are ready to avail our e-services.
5. Click on Submit button
6. In the next screen, you will be required to choose the user id and password of your choice and submit.
7. Login through this newly created user id and click on the option of ‘Basic Services’ “Add Policy”
8. Enrol all your remaining policies. (as mentioned in point no.1).
9. Thereafter, follow the 3 step process for registration for Premier Services, as per points 12 to 26 below.
   
   Registration for Premier Services:
10. If you are already a registered user, login with your user-id and password for LIC-Portal.
11. Follow simple 3 step process-Registration, Printing and Uploading of documents.
    
    Step 1—Filling up Registration Form
12. Basic details including Date of Birth, mobile no, e-mail id provided at the time of registering as a Portal user will be automatically incorporated in the registration form.
13. Provide PAN Card or Passport details.
14. All the eligible policy numbers enrolled (policies on own life and on the lives of minor children) will be displayed at this stage.
15. For policies on the life of spouse, separate registration will be required to be done by him/her.
    
    Step 2 – Print Form
16. Click on Print/Save form and print the registration form.
17. Check the details of the registration form and sign it.
18. Create a scanned image of the signed form and any one of the KYC documents (PAN or Passport)
19. The file size of the scanned image should be maximum 100 KB.
20. The scanned image should be created in any one of the following formats: .bmp, .png, .jpg, .jpeg, .gif, .tiff
    Step 3 – Upload Form /Check status
21. Upload the scanned image of the registration form through the option provided.
22. Upload the scanned image of PAN Card or Passport.
23. After the documents are uploaded, click on submit the request.
24. An acknowledgement SMS and e-mail will be sent to the mobile/e-mail id provided in the registration form.
25. This request will be sent for verification to our Customer Zone.
26. After verification by our Customer Zone Official (within 3 working days from the date of registration), an acknowledgement e-mail and SMS will be sent to you. “
27. Now you are ready to avail our Premier Services.”
    

Procedure for change in Address OFFLINE:

For changing address OFFLINE, the LIC POLICY HOLDER has to write a letter to LIC INDIA mentioning his policy number. He also has to produce a proof of address along with the letter. This will be done only in his home branch i.e. the branch which issued the policy.